Messenger[ai] staff account
Outline
Logging In
Linking your Messenger account with your Mindbody login is easy! First, make sure that you are logged into your Mindbody site.
At the login screen, select the “Continue with Mindbody” button to get started.

Enter your Mindbody Site ID
Enter your Mindbody username and password
If I have a separate Messenger[ai] and Mindbody site logins, can I link them?
Absolutely. If a staff account has been previously created in Messenger[ai], it will link up with your staff profile in Mindbody.
Does the owner or manager have to create my account for me?
Staff members can create their own Messenger[ai] account without the need to contact the business owner or manager.
If you don't have an account in Messenger[ai], select “I don’t have Messenger Credentials” and a staff-level user will be created for you using your Mindbody login.
Note: Selecting “I don’t have Messenger Credentials” will automatically create a “Staff” level Messenger login using your Mindbody staff profile. If you need access to the settings as well as the Messenger Inbox, please send your account owner a request to add you as a “Manager” through the Messenger Dashboard first before attempting to link your account with Mindbody.
Notifications
Messenger[ai] can make sure that the people helping to manage client interactions are up to date on phone calls, voicemail, texts, and web chats by sending emails, texts, and push notifications to keep you informed.These settings are determined by the Messenger [ai] account owner.
Staff abilities
Once you’ve successfully logged into your Messenger[ai] staff account, feel free to check out each of the menus to see what’s there. There are the three main menus that you’ll interact with when logged into Messenger[ai].
My Messages |
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Locations |
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Inbox |
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Quick Filters |
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My team |
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Voicemail |
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My Metrics |
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