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Live streaming is a great way to deliver services around the world and expand your client base exponentially. But if you’re only using the live stream function of Mindbody’s Virtual Wellness Platform yet, you’re missing out on a great opportunity in video on demand.

Video on demand allows clients to engage with your business 24/7 with pre-recorded video content. Content you upload can either be used as standalone videos, or as a complement to your other services.

Even better, adding pre-recorded videos to the Virtual Wellness Platform is quick and easy. In this article, we’ll review how to add pre-recorded videos to your video on demand library, and how to share those videos with your clients.


Adding pre-recorded videos


Finding Video On Demand

To manage your content, click the Video tab in your site, then click the Manage Your Videos button.

If this is your first time using the Virtual Wellness Platform, you’ll be prompted to log in using the same login credentials as you use for your Mindbody site.


Uploading a video

Once logged in, you can add a video by simply clicking the Upload button in the top right corner of the screen. You can either drag and drop your video file into this window or click Upload File to browse for the file in your computer.


Editing video details

Once your video has been selected, use this screen to fill in the video’s details, like the title, description, and category.


Publishing drop-down menu

An important step is choosing whether you’d like to keep the video unpublished or set its status to Published.

  • Unpublished videos are visible to you in your video library, but will not be accessible to your clients.
  • Published videos are available to all clients via your client-facing video library.


Thumbnail options

Finally, you can choose whether to use the default video thumbnail or upload custom thumbnail. For more information on supported file types and dimension requirements, please visit our support article on the subject.

When you’re finished, click Done and your video will begin uploading. Depending on the quality and length of your video, it may take some time to upload and process.


Managing your Video On Demand library


Manage Your Videos page

You can use the Virtual Wellness Platform to view, edit, and share your uploaded videos with clients. Any existing videos will be listed here, sorted by the date they were uploaded.

Each video will show much of the information entered during the upload process, including whether it’s published or private.


Revising video details

To edit a video’s information, simply click on that video’s name. This will take you to the same Upload Content window you saw before, where you can edit the details of that video. When you’re finished with your edits, click Done to save your changes.


Video options

On the right of each video, you’ll see three dots. Clicking this will open a menu where you can preview the video or delete it.


Setting up a paywall for your video library

If you'd like to require that clients pay for access to your video library, you can set that up with just a few clicks!


Setting up a VOD paywall in your pricing options

The first step is to either edit existing pricing options to include access to your video library, or create a new pricing option for that singular purpose.

From the home screen, click Services & Pricing, then Pricing. Select the pricing option you'd like to update, and enable the Does a client get access to your videos on demand? option.


Setting up a VOD paywall in your video library

Once that's taken care of, all you have to do is go to your video library and click the gear icon in the upper-right corner of the screen. This will open a pop-up window, where you can enable the Activate paywall for video library option.

After you've completed the above steps, only clients that have purchased a designated pricing option will be able to access your pre-recorded video library.


Due to how much fitness-related content is readily available on the internet, client expectations for quality in pre-recorded videos are high. Therefore, you’ll want to be sure that you’re putting your best foot forward and taking care in the creation of your video content.

For more information on how to make high-quality videos for minimal cost, check out these articles from the Mindbody blog.