Client booking and auto emails

Now that the live stream is set up, let's see how to book clients and send auto emails.

Within 30 minutes of the class’s start time, links to the live stream class will be sent to all clients that have signed up at that point. The live stream link emails are operational emails, so they’ll override any opt-in settings the clients have. However, they are not currently customizable.

A contact log can be created for any email sent through the virtual wellness platform, to provide a history of communications and help with any troubleshooting needs your clients may have.

1. Click on Home and go to Manager Tools.
2. Click the Settings button at the top.
3. Choose General Setup & Options.
4. Expand the System Settings tab and uncheck Require Contact Log Type.

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Your clients will be able to book your virtual classes the exact same way they book any other class, so we won't be covering that in-depth here. Check out all of the different options for booking in this Support Center article.

For clients who were booked late manually on the business side or missed the auto email, the live stream link can be shared automatically. Simply click the Live Stream Link button to copy the link to your clipboard. You can then send that link directly to the client.